Our Work

Real solutions we’ve delivered to households and businesses across Toronto and Vancouver

Remote desktop connection setup on Windows laptop

Remote Support

Remote Desktop Setup & Training Program

Helped 47 households in Toronto and Vancouver get their remote desktop connections working securely. We walked clients through the setup process step-by-step, configured security settings, and provided follow-up guides so they could troubleshoot independently.

6-month program | 47 households | Both cities

Computer error code displayed on monitor screen

Educational Resource

Common Windows Error Codes Knowledge Base

Created and tested 23 detailed error resolution guides covering the most common Windows issues people encounter. Each guide includes what the error means, why it happens, and practical troubleshooting steps. Over 1,200 visitors per month now use these guides.

23 guides published | 1,200+ monthly visitors

Technician analyzing computer performance metrics on screen

Diagnostics

Performance Optimization for Small Businesses

Diagnosed and resolved performance issues for 18 small businesses in Vancouver. Identified hardware bottlenecks, removed unnecessary startup programs, updated drivers, and provided maintenance schedules. Clients reported average 40% improvement in boot times.

18 businesses | 40% faster boot times | Ongoing support

Network router and ethernet cables in home office setup

Network Support

Internet Connectivity Troubleshooting Workshop

Hosted 3 live workshops in Toronto teaching 64 participants how to diagnose network issues, optimize router placement, and identify whether problems are local or ISP-related. Attendees learned to read network diagnostics and troubleshoot dropped connections independently.

3 workshops | 64 participants | Toronto

Ready to get your computer working smoothly?

Whether you need immediate remote support or want to learn how to troubleshoot on your own, we’re here to help. Get started with TechAid Connect today.